If you wish to cancel or amend your order please call (954) 372-6420 or email michelle@msmischief.com, quoting your order number, as soon as possible. We will do our best to accommodate any changes requested however, once an order has been processed, we cannot guarantee that it can be cancelled or amended.

We are pleased to offer free shipping within the United States. Orders will take 2-3 business days to process and will be shipped in accordance with the method chosen on the check-out page. Ms. Mischief is not responsible for any  delays relating to  destination customs clearance processes.

Once your order has been dispatched you will receive a confirmation email from the method of shipping you have chosen. Using the tracking number and link provided in this email you will be able to track your order.

At this time, we are offering monogramming services on our Signature Robe.  The monogram will be located on the sleeve cuff.  Please choose the color and font on the checkout page, or email michelle@msmischief.com for further information. 

Please contact us to authorize your return within 14 days of receipt of goods. You can contact us by email on msmichief@shopify.com or call customer care at (954) 372-6420, please quote your order number and reason for return.Goods should be returned unworn, with all tags in place. A $8.95 fee will be deducted for shipping.All items should be returned in the original packaging if possible.